When appliances break down it’s more than just an inconvenience – it’s a full-blown household crisis. That’s where Songy’s Home and Appliance Repair steps in turning those panic-filled moments into peace of mind. With over two decades of experience they’ve become the go-to experts for everything from stubborn dishwashers to temperamental refrigerators.
Located in the heart of the community Songy’s team of certified technicians tackles appliance emergencies with the precision of surgeons and the friendly demeanor of your favorite neighbor. They don’t just fix appliances – they restore harmony to homes one repair at a time. Whether it’s a washing machine that’s decided to take an unscheduled vacation or an oven that’s giving the cold shoulder to its heating duties Songy’s experts have seen it all and fixed it all.
The Story Behind Songy’s Home And Appliance Repair
Songy’s Home and Appliance Repair emerged in 2003 when founder Michael Songy identified a critical gap in reliable appliance repair services in the local community. Starting with a single service van in his hometown, Michael leveraged his 15 years of prior experience as a certified appliance technician to establish the company.
The business expanded rapidly through word-of-mouth referrals from satisfied customers. By 2008, Songy’s team grew to include five certified technicians, each bringing specialized expertise in different appliance brands. Their commitment to excellence earned them manufacturer certifications from leading brands like Whirlpool, GE, and Samsung.
| Growth Milestones | Year | Achievement |
|---|---|---|
| Business Launch | 2003 | Single service van operation |
| Team Expansion | 2008 | Five certified technicians |
| Service Area Growth | 2012 | Coverage expanded to three counties |
| Training Center | 2015 | Opened technician training facility |
The company’s dedication to technical education materialized in 2015 with the opening of their training center. This facility enables continuous skill development for their technicians while maintaining their 98% first-visit repair success rate. Their service philosophy combines technical expertise with transparent communication, ensuring customers understand their appliance issues and repair options.
Today, Songy’s operates a fleet of 12 service vehicles, employs 15 certified technicians, and maintains partnerships with major appliance manufacturers. Their comprehensive service database contains repair solutions for over 1,000 appliance models, demonstrating their extensive technical knowledge and commitment to efficient repairs.
Professional Services Offered
Songy’s Home and Appliance Repair delivers comprehensive repair solutions across multiple home service categories. Their certified technicians specialize in three core service areas, each backed by manufacturer certifications and extensive field experience.
Kitchen Appliance Repairs
Songy’s technicians excel at repairing major kitchen appliances from leading brands including Sub-Zero, Viking and Wolf. The team addresses common issues in refrigerators (temperature control, ice maker malfunctions), dishwashers (drainage problems, cleaning performance), ovens (heating elements, temperature calibration) and microwaves (door sensors, control panel repairs). Each repair includes a 90-day parts and labor warranty plus a detailed maintenance guide to prevent future issues. Their database contains repair protocols for 500+ kitchen appliance models, enabling efficient diagnostics and repairs.
HVAC System Maintenance
The HVAC division handles complete heating ventilation and air conditioning services. Certified technicians perform seasonal tune-ups, filter replacements, thermostat calibrations and emergency repairs on central air systems, heat pumps and furnaces. The team utilizes advanced diagnostic tools to identify system inefficiencies, refrigerant leaks and electrical problems. Their preventive maintenance programs include quarterly inspections, priority scheduling and discounted repair rates. Technicians maintain EPA certification for proper refrigerant handling.
Home Electrical Services
Licensed electricians provide comprehensive electrical repairs and installations throughout the home. Services include circuit breaker replacements, outlet repairs, lighting fixture installations and electrical panel upgrades. The team conducts thorough safety inspections using infrared scanning to detect potential hazards. Their electrical division maintains certifications from major manufacturers like Square D and Siemens. Emergency electrical services are available 24/7 with a 60-minute average response time for urgent issues.
Expert Technician Team And Credentials
Songy’s team consists of 15 certified technicians, each bringing an average of 12 years of industry experience. Their credentials include certifications from major manufacturers like Whirlpool, GE, Samsung, Sub-Zero, and Viking.
The technicians undergo rigorous training at Songy’s dedicated facility, completing 200 hours of hands-on practice annually. Each team member specializes in specific appliance categories:
- 5 master technicians focus on high-end kitchen appliances
- 4 HVAC specialists maintain EPA certifications
- 3 licensed electricians hold state-approved credentials
- 3 appliance repair experts specialize in laundry equipment
| Certification Type | Number of Technicians | Renewal Period |
|---|---|---|
| Manufacturer Certified | 15 | Annual |
| EPA Certified | 4 | 2 Years |
| State Licensed | 3 | 3 Years |
| Master Certified | 5 | 2 Years |
The team’s expertise extends across multiple technical domains:
- Advanced diagnostic procedures for digital appliance systems
- Energy efficiency optimization techniques
- Smart home appliance integration protocols
- Commercial grade equipment repair methods
Regular skill assessments maintain service quality, with technicians achieving a 98% first-time repair success rate. The team participates in quarterly manufacturer training sessions to stay current with emerging technologies and repair techniques. Their combined expertise enables rapid diagnosis of complex issues across 1,000+ appliance models.
Service Areas And Availability
Songy’s Home and Appliance Repair serves residential customers across three counties with a fleet of 12 fully equipped service vehicles. Their strategic dispatch system enables rapid response times for both scheduled maintenance and emergency repairs.
Same-Day Emergency Repairs
Songy’s emergency response team operates 24/7 with a guaranteed 4-hour arrival window for urgent repairs. Their dispatch center maintains real-time tracking of 12 service vehicles to deploy the nearest available technician. The company completes 85% of emergency calls within the same day thanks to their fully stocked service vehicles carrying parts for 1,000+ appliance models. Priority scheduling accommodates critical appliance failures such as refrigeration units non-functioning heating systems or water leaks.
Service Coverage Map
- Winter Park: Baldwin Park College Park Downtown
- Sanford: Lake Mary Heathrow Longwood
- Altamonte Springs: Maitland Casselberry Winter Springs
| Service Zone | Average Response Time | Same-Day Service Rate |
|---|---|---|
| Zone 1 (Winter Park) | 2 hours | 92% |
| Zone 2 (Sanford) | 2.5 hours | 88% |
| Zone 3 (Altamonte) | 2 hours | 90% |
Pricing And Warranty Information
Songy’s Home and Appliance Repair maintains transparent pricing with a standard diagnostic fee of $89, applied toward the total repair cost. Service rates range from $125 to $275 per hour based on appliance type complexity.
| Service Type | Cost Range | Average Duration |
|---|---|---|
| Diagnostic Fee | $89 | 30-45 minutes |
| Basic Repairs | $125-175 | 1-2 hours |
| Complex Repairs | $175-275 | 2-4 hours |
| Emergency Service | +$50 | Varies |
Parts replaced during repairs come with manufacturer warranties ranging from 90 days to 1 year. Labor warranties extend 90 days beyond the service date covering related issues.
Premium Service Plans include:
- Monthly maintenance at $49/month
- Priority scheduling within 2 hours
- 15% discount on parts
- Extended 180-day labor warranty
- Quarterly appliance inspections
Payment options accommodate various customer needs:
- Major credit cards
- Cash payments
- Financing through Synchrony Financial
- Same-day electronic payments
- Monthly installment plans for repairs over $500
Senior citizens receive a 10% discount on all services while active military members qualify for a 15% service discount. Commercial clients benefit from specialized pricing packages based on service frequency requirements.
The company maintains cost transparency through detailed electronic invoices listing parts costs diagnostic findings service performed. Customers receive upfront quotes before work begins eliminating surprise charges.
Conclusion
Songy’s Home and Appliance Repair stands as a testament to excellence in the appliance repair industry. Their two-decade journey from a single service van to a comprehensive home service provider showcases their dedication to quality and customer satisfaction.
With certified technicians expert diagnostics and a commitment to transparent pricing Songy’s continues to set industry standards. Their 98% first-visit success rate and round-the-clock emergency services demonstrate why they’ve become a trusted name in home appliance repair.
For homeowners seeking reliable professional and efficient appliance repair services Songy’s Home and Appliance Repair delivers peace of mind with every service call.